Couple's FAQ
Couple's Frequently Asked Questions
What does the Honeymoon Wishes gift registry provide?
When only the best for your wedding will do, Honeymoon Wishes provides a full service registry which allows you to register your entire honeymoon or destination wedding online. With no cost to set up, you receive a wedding website, announcement cards, a guest message board, and more!
Honeymoon Wishes is the ONLY registry that gives you the option to send your gifts directly to your hotel(s) that are partnered with us. We are not an IOU or wish list and cater more to wedding couples that feel great service is important for them, their family and friends.
If you feel your guests may want assistance or might want to use a credit card online, we will take care of your gifts and deliver them straight to your account/hotel. Through the honeymoon wishes gift registry, your guests can give you portions of your honeymoon vacation or destination wedding as a wedding gift! Instead of a "place setting for the table" you could receive a "romantic honeymoon dinner" or help with an "upgrade to a honeymoon suite" as a wedding gift.
Back To TopWhy should we use HoneymoonWishes.com?
Honeymoon Wishes provides the only full service honeymoon registry for brides that expect a higher standard for their wedding. We provide live customer service through our toll free number to help and any of your friends and family that need assistance (just in case they are not computer savvy or just want to talk a real person!).
We are the only registry that offers you the option to have your gifts actually delivered to your hotel(s) that are partnered with us.
You can withdraw your gift monies, anytime as many times as you like with no extra fees!
We are the ONLY PCI compliant online honeymoon registry to ensure your friends and families money and information are secure.
We have served more wedding couples than any other honeymoon registry in the world.
You can book travel through whomever you would like, or use one of our 45,000 travel agent partners.
You can choose from our pre made registry templates or create your own with a choice of over 400 photos.
We have the most extensive list of hotel partners, gift choices and extras like a photo album where your friends and family can print photos for free!
You can have the honeymoon of your dreams all presented in a fun and tasteful design to your wedding guests.
Back To TopIs the Honeymoon Wishes registry or wedding website hard to set up?
Your honeymoon gift registry is so easy to set up and only takes about 15 minutes! From destinations all around the world you can pick the items you want or add anything we don't have to your honeymoon registry with our "create your own wizard" with a choice over 400 photos. Each one is completely personalized by you and shows everything you want to do on your honeymoon or destination wedding with stunning photos for each item.
Download and Print a "Step by Step" guide to managing your registry and wedding websiteBack To TopWhat does a honeymoon registry look like on HoneymoonWishes.com?
They are stunning! We pride ourselves on having beautiful pictures and detailed descriptions for every item on the Honeymoon Wishes registry. Your guests deserve to see what they are buying you and this makes the experience for them even more personal! You can view samples by clicking on the honeymoon destinations under "sample registries".
Back To TopHow will I know how much to ask for?
When you set up your Honeymoon Wishes registry, we give you a suggested gift amount for each tour or activity per person in that area. However, you are free to ask for whatever you would like. We recommend using varied denominations to accommodate all guests and checking with your travel professional or supplier for exact pricing.
All prices vary by location, availability, and are subject to change without notice. You can break down the amounts any way you choose. For example, if an item is going to cost you $200.00, you may ask for "2 gifts of $100.00" or "4 gifts of $50.00," etc. If you've chosen to have gifts go to your hotel those prices will be listed in the exact amount for you.
Back To TopDoes Honeymoon Wishes help with the honeymoon travel or destination wedding arrangements?
It's up to you of course, we do encourage you to work closely with on of our 45,000 travel professionals who can help design the honeymoon trip that is uniquely yours.
Back To TopWhat if some of my wedding guests aren't that computer friendly?
No problem! Our customer service representatives are always happy to help and will take orders for your wedding registry over the phone. It is part of the outstanding customer service that we offer and part of what makes us the premiere honeymoon registry. Our toll free phone number is found on every page of the honeymoon registry site 1-877-699-5884.
Back To TopHow much does it cost to use the wedding registry and wedding website?
We never charge a set up fee however we are not a "cheap" or "free" service, we do charge a small fee to maintain a professional full service registry to you, your friends and family. During the sign up process
we are the only honeymoon registry that allows you to choose whether you'd like the service charge to be added or deducted from each gift amount. If a credit card is used to make a purchase, then a standard 3% credit card fee will be charged. (This fee goes directly to Electronic Merchant Systems, not us, and is for secure credit card processing for your guests.) The service fee charged is 7%. The service charge covers your account management, transferring of funds, your wedding web page, order processing, gift announcements, etc.
We are not a IOU or wish list and cater more to wedding couples who feel service for their friends and family is important. Guests from a distance can also give you a contribution towards your honeymoon with ease using their credit card over the internet, which means no shipping or lugging gifts with them to your wedding destination, you can even have your gifts sent to your hotel if they are a Honeymoon Wishes partner property.
Back To TopHow will I know which items are directly shipped or sent to my hotel/resort/cruise line for me?
If you selected to have your gift monies transferred to your hotel or cruise line upon sign up, you will see a detailed description of when the gifts will be sent over when you log in under "Important details of your registry account. "
Back To TopHow do we notify our guests about our Honeymoon Wishes registry and wedding website?
We provide:
Downloadable announcements to print
An email announcement wizard
A wedding website
A full online photo album
A wedding blog
A share tool to post your registry on Facebook and Twitter
Make sure your family knows how special this is to you, ask them if they would suggest the honeymoon registry when guests ask what to get you. Remember that your guests really want to get you something you truly want and will remember forever.
Back To TopHow am I notified of a purchase from my Honeymoon Wishes gift registry?
You receive an email notice to view your "Gift Announcement" that is filled out by the gift giver. Your guests can also choose to print out this customized gift announcement with a personal message and a photo of what they selected on your honeymoon registry to hand to you. You can log on to your account at anytime and go to "view gifts" to view your gift details, givers and the gift announcements. Guest can also post their gift announcement on your honeymoon registry under the "Well Wishes" section if they choose.
Back To TopWhen will I receive my gifts from my honeymoon registry?
The method used for a gift fund transfer depends on the destination / hotel / resort / cruise and the specific gift chosen when signing up for the registry service. Options are:
1. If you chose to have funds sent to you, gifts may be collected at any time, as many times as you'd like, by emailing us or going to the "Request Payment" link under "Your Account > Manage Your Money". You can collect gifts by:
- Having a check mailed directly to you (regular US post, no additional fees)
- Via an ACH bank to bank transfer in the US (no additional fees) - the choice is yours!
Log in and go to "Your Account > Manage Your Money > Setup Your Payment Preferences" to select the method for which you would like to receive your gift monies. If you get busy and forget to request your gift money, we'll send it by your specified method 5 days before the honeymoon date (or upon request by you of an earlier date) and after your honeymoon date.
Checks Only: Checks will be sent to the address you provided. If you do not update your personal information, we will not be responsible for the lost check. A check can be stopped and a new check reissued, but you will be charged a $30.00 stop payment fee. We are not responsible or liable for any losses or hardships due to lost mail or untimely deliveries of regular mail.
2. If you chose a destination or hotel with the option to "send gift monies to the hotel" your funds will be transferred according to that destination or hotel's payment details (for example: funds showing as a room credit, available when you check in).
3. Certain gifts chosen are operated by outside parties. Upon the purchase of these gifts you will receive an email detailing the item, booking procedures plus the terms and conditions that apply. These gifts are transferred directly to the outside party and confirmation is provided once you have made the reservation.
Back To TopWill you send the gift money from my honeymoon registry to my travel agent or a travel supplier?
All gift money received through HoneymoonWishes.com will be sent direct to you at your contact address or via ACH bank transfer. Remember, you can email us at anytime to collect funds or go to "Request Payment" after you log in.
Honeymoon Wishes does have travel partners that are set up so that all gift monies can go directly to your hotel or resort if you so choose when you sign up, your gifts will be waiting for you upon check in.
Back To TopDo you book the activities on my Honeymoon Wishes registry for me?
You have the freedom to choose whatever supplier for any gift you receive as we are not booking the item for you just because it is listed on your gift registry. If your supplier requires you to book in a certain manner, you will find those terms under "Note to Couple" as you build your registry as well as receiving an email notification once the item is purchased for you with booking instructions.
Back To TopWhen will my Honeymoon Wishes registry be active? When will my honeymoon registry close?
Guests can view and give you a gift starting the first day you set up your Honeymoon Wishes registry. Your honeymoon gift registry will remain active until you would like to delete it.
Back To TopWhat if we don't know where we are going but want to use the honeymoon registry?
If you have not booked your honeymoon trip or destination wedding yet and are not sure where you are going we suggest setting up as "Undecided" or "It's a Surprise!" You can always change this to the specific location for your honeymoon later. You can still list your wishes in a general way while you are planning.
Back To TopCan I use this honeymoon gift registry if I am not from the US?
Yes, absolutely! All amounts will remain listed in US$. Unless you've chose to have your gift money sent directly to your hotel/cruise line, we ask that you use a PayPal account so that we can send you money in a timely manner.
Back To TopCan I use this site for my Anniversary, Birthday or Graduation Celebration?
Yes! We have many couples use this site for their Anniversary or Vow Renewal. You can also visit AnniversaryWishes.com. For your Birthday, Graduation, Retirement or any other special event, we've created the fun and versatile site CelebrationWishes.com!
Back To TopCan I set this up for a wedding couple as a surprise?
Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
Back To TopWhat happens if we decided to change the location of our honeymoon or destination wedding?
If you need to change the location, just log in to your account manager and change your destination. If you've chose to have the gifts sent your hotel, please contact our customer service line for assistance.
Back To TopCan I change/add items to my registry list after I've posted it?
Yes, anytime. You just log in to your account manager and go to "Edit Registry" to add more items.
Back To TopWhat happens if my wedding or honeymoon is cancelled or postponed?
If your wedding or honeymoon is postponed, just log into your account and revise your wedding date. If your wedding is cancelled, we will be more than happy to reverse the charges from each of your guests' purchases at no cost to you. However, if the cash payments for your gifts have already been wired to your bank account or sent to your travel supplier, it is up to you to return any gifts to your friends and family.
Back To TopDo you sell my information and my guests information?
Absolutely not! All information is kept confidential. We do not store any credit card information, in fact - our own staff can't see it. Please see our Privacy Policy for more details.
Back To TopWho manages this honeymoon registry site? Are you a secure company?
Honeymoon Wishes provides all support and software for this honeymoon registry and has served over 95,000 wedding couples since 2003. We are also very proud to be the honeymoon registry chosen by world-renowned travel and leisure companies to provide their gift registry software. We have been selected as the honeymoon registry for over 108,800 travel agents in the United States and Canada. We are tested every day for security by Go Daddy, are the only PCI compliant honeymoon registry, have an A+ Better Business Bureau rating and are a California Corporation. We are happy to speak with you if you have any questions.
Back To TopHow are the activities on my Honeymoon Wishes registry booked?
When gifts are purchased, it is up to you to contact the resort, tour company, cruise line, or travel counselor to make arrangements for each of the items on your registry. Some activity suggestions are generic and are not tied to a specific vendor. When a generic gift is purchased, you have the freedom to choose a supplier and book directly with that organization. Other activities are for specific tours or experiences as outlined in Note to Couple, (displayed under that activity as you select items for your registry). These will require you to book in a certain manner, directly with the provider. You will receive an email notification when a provider specific gift is purchased with detailed booking instructions. If you need assistance in finding a travel counselor or tour operator, please contact our customer service team.
Back To TopHow do I make changes?